A female and male counselors with the words "About Walk-In" overlaying the image.


Walk-In Counseling Center was founded by a group of psychologists in 1969, in response to the unmet need for accessible mental health services in the Twin Cities.  We incorporated as a 501(c)3 nonprofit organization in 1971.

For the past 47+ years we have provided free, anonymous, no-appointment-needed mental health counseling to help thousands of people address issues of depression, anxiety, chemical abuse/dependency, trauma, domestic violence and a variety of other emotional and interpersonal concerns. 

Our mission is to provide easily accessible mental health counseling to people with urgent needs and few service options and therefore help people stabilize during a times of crisis and resolve problems before they become severe.

We achieve this goal by involving approximately 180 volunteer mental health clinicians each year who provide the services. We estimate the value of our volunteer clinic services at more than $24 million over the past 47+ years.

We are, to our knowledge, the only walk-in mental health service in the world (!) staffed entirely by volunteer clinicians

In 2016 we…

  • Served  2,276  individuals:  men, women, and young people (unduplicated)
  • Provided 6,224 free formal counseling sessions
  • Engaged 180 volunteer counselors, team consultants and receptionists who gave, very conservatively, 18,000 hours of service (e.g., counseling, case consultation, outreach and administrative assistance) valued at over $1,107,815.