A female and male counselors with the words "About Walk-In" overlaying the image.

Who we help

Our Clients

We serve a varied clientele with diverse backgrounds, cultures and experiences.

No one is turned away. We welcome:

  • Uninsured
  • Unemployed
  • Low income
  • Families
  • Couples
  • Homeless people
  • Veterans and their families
  • Young adults and students
  • People with privacy concerns
  • LGBTQ identified persons
  • Older adults and elderly
  • Refugees and immigrants
  • Victims of torture
  • and many others...

Approximately one-half of the people who come to Walk-In need only one visit, while others need several counseling sessions to address more complex concerns.

Most people who come here do not have insurance or cannot afford to spend money on counseling. Others have money and insurance, but they cannot wait weeks for an appointment. Some need complete anonymity – a place where they are not required to give a name and other identifying information.

People come to Walk-In for help with:

  • Stress, anxiety, depression
  • Relationship issues
  • Concern about a loved one
  • LGBTQ concerns
  • Drug and alchol use
  • Grief and loss
  • Bullying and school problems
  • Trauma and abuse
  • Job loss and employment problems
  • Suicidal thoughts
  • Many more concerns

Facts about services provided in 2016.


Coming Home Collaborative for Veterans

Many Veterans returning home face significant emotional challenges. Walk-In Counseling Center welcomes them!

We are involved with the Coming Home Collaborative, a volunteer association of people who are concerned with the psychological and spiritual healing of veterans, especially those re-integrating with their families and communities. For more information about the Coming Home Collaborative, please visit Listen To Vets.

Check out their book "Welcome Them Home -- Help Them Heal, Pastoral Care and Ministry with Service Members Returning Home from War" at Welcome Them Home Book. It was written by Rev. John Sippola, former Minnesota National Guard chaplain; Rev. Don Tubesing, wellness trainer and publisher; Dr. Valerie Yancey, nursing professor with a specialty in parish nursing and Amy Blumenshine, MSW and diaconal minister. The book addresses church leaders and pastoral care providers who have the opportunity to improve the re-integration experiences of military service members returning from war.

We highly recommend the Veterans' Survival Guide, and the National Alliance on Mental Illness (NAMI), which posts excellent military post-traumatic stress disorder (PTSD) related resources on its site.