Locations & Hours

SERVICES ARE COMPLETELY FREE AND ANONYMOUS. Walk-In is a non-profit, non-religious organization supported by donations and grants. All of our professional counselors volunteer their time. Due to COVID-19, all clinics are now phone-in or log-in only. Counseling is for individuals, couples, or families. No appointment or insurance needed.

*Walk-In will be closed on Thursday, November 26th and Friday, November 27th for the Thanksgiving holiday. 

CLINIC HOURS:

For counseling during clinic hours, follow these instructions: (For a printable version of this information, click here.)

Most people call in by phone. Here’s how:

During clinic hours, call (312) 626-6799. (If it is busy, try the next number in the list below, until you get through.) When you get a prompt, enter this meeting ID: 458-270-804#.

PLEASE DO NOT CALL WHILE DRIVING!

+1 929 205 6099 
+1 301 715 8592
+1 346 248 7799
+1 669 900 6833
+1 253 215 8782
(These are not toll-free numbers.)

Some people attend a clinic by COMPUTER, tablet, or smartphone. Your device just needs a working microphone.

Or paste this link into your browser: https://zoom.us/j/458270804

You can also join a clinic using the smartphone “one-tap mobile” button:

When prompted, press #.

IF THE LINE IS BUSY, try the first link below. If that doesn’t work, move to the next link. Or, use phone-in instructions above.
One-tap mobile 19292056099
One-tap mobile 13017158592
One-tap mobile 13462487799
One-tap mobile 16699006833
One-tap mobile 12532158782

Services for Spanish and Hmong Speakers

Services for Spanish and Hmong speakers remain the same.  The client can simply call our main number (612-870-0565), dial extension 2 (Spanish) or 3 (Hmong), and leave a message with the call-back phone number.

Counseling by Appointment

If you have an upcoming appointment with a counselor, leave a voice mail for your counselor (call 612-870-0565) to find out how your appointment will be conducted now that in-person meetings are not possible.