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Locations & Hours

Home » Counseling Services » Locations & Hours

SERVICES ARE COMPLETELY FREE AND ANONYMOUS. Walk-In is a non-profit, non-religious organization supported by donations and grants. All of our professional counselors volunteer their time. Due to COVID-19, all clinics are now phone-in or log-in only. Counseling is for individuals, couples, or families. No appointment or insurance needed.

CLINIC HOURS:

Monday 1 PM to 3 PM and 5:30 PM to 7:30 PM

Tuesday 5:30 PM to 7:30 PM 

Wednesday 1 PM to 3 PM and 5:30 PM to 7:30 PM

Thursday 5:30 PM to 7:30 PM

Friday 1 PM to 3 PM

 

For counseling during clinic hours, follow these instructions: (For a printable version of this information, click here.)

Most people call in by phone. Here’s how:

During clinic hours, call (312) 626-6799. (If it is busy, try the next number in the list below, until you get through.) When you get a prompt, enter this meeting ID: 458-270-804#.

PLEASE DO NOT CALL WHILE DRIVING!

+1 929 205 6099 
+1 301 715 8592
+1 346 248 7799
+1 669 900 6833
+1 253 215 8782
(These are not toll-free numbers.)

Some people attend a clinic by COMPUTER, tablet, or smartphone. Your device just needs a working microphone.

Or paste this link into your browser: https://zoom.us/j/458270804

You can also join a clinic using the smartphone “one-tap mobile” button:


When prompted, press #.

IF THE LINE IS BUSY, try the first link below. If that doesn’t work, move to the next link. Or, use phone-in instructions above.
One-tap mobile 19292056099
One-tap mobile 13017158592
One-tap mobile 13462487799
One-tap mobile 16699006833
One-tap mobile 12532158782

Services for Spanish and Hmong Speakers

Services for Spanish and Hmong speakers remain the same.  The client can simply call our main number (612-870-0565), dial extension 2 (Spanish) or 3 (Hmong), and leave a message with the call-back phone number.

Counseling by Appointment

If you have an upcoming appointment with a counselor, leave a voice mail for your counselor (call 612-870-0565) to find out how your appointment will be conducted now that in-person meetings are not possible.

Free Counseling Services

Counseling services are completely free and anonymous, with no appointment needed. SOME CLINICS ARE NOW IN PERSON! All of our professional counselors volunteer their time.

How To See A Counselor
Donate
  • DONATE
  • Private Section
  • About Us
    • Overview
    • Who We Help
    • Annual Reports
    • Staff & Board
    • Financials
    • 50 Years and 50 More. . . Celebrating our 50th Anniversary
    • News
  • Counseling Services
    • Information for Clients
    • Locations & Hours
    • Why Counseling?
    • Our Counselors
    • Confidentiality Policies
  • FAQs
  • Crisis Resources
  • Volunteering & Students
    • How to Volunteer
    • Advanced Graduate Student Placements
  • Consultation and Training Institute
    • Overview
    • Services Available
    • Dealing with trouble!
    • Current Guidance on Boundaries & Ethics
    • Service Payment
  • Resources for Professionals
    • Dealing with trouble!
    • Current Guidance on Boundaries & Ethics
  • Información en Español
  • Search
  • Contact
  • Support

Hours

Mon, Wed, Fri: 1p-3p
(in-person and virtual)

Mon-Thurs: 5:30p – 7:30p
(virtual only)

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