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Locations & Hours

Home » Counseling Services » Locations & Hours

SERVICES ARE COMPLETELY FREE AND ANONYMOUS. Walk-In is a non-profit, non-religious organization supported by donations and grants. All of our professional counselors volunteer their time. Due to COVID-19, all clinics are now phone-in or log-in only. Counseling is for individuals, couples, or families. No appointment or insurance needed.

CLINIC HOURS:

Monday 1 PM to 3 PM and 5:30 PM to 7:30 PM

Tuesday 5:30 PM to 7:30 PM 

Wednesday 1 PM to 3 PM and 5:30 PM to 7:30 PM

Thursday 5:30 PM to 7:30 PM

Friday 1 PM to 3 PM

For counseling during clinic hours, follow these instructions: (For a printable version of this information, click here.)

***Walk-In will be CLOSED on Monday, May 30th for the Memorial Day holiday. We will re-open for regular hours on Tuesday, May 31st. 

Most people call in by phone. Here’s how:

During clinic hours, call (312) 626-6799. (If it is busy, try the next number in the list below, until you get through.) When you get a prompt, enter this meeting ID: 458-270-804#.

PLEASE DO NOT CALL WHILE DRIVING!

+1 929 205 6099 
+1 301 715 8592
+1 346 248 7799
+1 669 900 6833
+1 253 215 8782
(These are not toll-free numbers.)

Some people attend a clinic by COMPUTER, tablet, or smartphone. Your device just needs a working microphone.

Or paste this link into your browser: https://zoom.us/j/458270804

You can also join a clinic using the smartphone “one-tap mobile” button:


When prompted, press #.

IF THE LINE IS BUSY, try the first link below. If that doesn’t work, move to the next link. Or, use phone-in instructions above.
One-tap mobile 19292056099
One-tap mobile 13017158592
One-tap mobile 13462487799
One-tap mobile 16699006833
One-tap mobile 12532158782

Services for Spanish and Hmong Speakers

Services for Spanish and Hmong speakers remain the same.  The client can simply call our main number (612-870-0565), dial extension 2 (Spanish) or 3 (Hmong), and leave a message with the call-back phone number.

Counseling by Appointment

If you have an upcoming appointment with a counselor, leave a voice mail for your counselor (call 612-870-0565) to find out how your appointment will be conducted now that in-person meetings are not possible.

Donate
  • DONATE
  • Private Section
  • About Us
    • Overview
    • Who We Help
    • Annual Reports
    • Staff & Board
    • Financials
    • 50 Years and 50 More. . . Celebrating our 50th Anniversary
    • News
  • Counseling Services
    • Information for Clients
    • Locations & Hours
    • Why Counseling?
    • Our Counselors
    • Confidentiality Policies
  • FAQs
  • Crisis Resources
  • Volunteering & Students
    • How to Volunteer
    • Advanced Graduate Student Placements
  • Consultation and Training Institute
    • Overview
    • Services Available
    • Dealing with trouble!
    • Current Guidance on Boundaries & Ethics
    • Service Payment
  • Resources for Professionals
    • Dealing with trouble!
    • Current Guidance on Boundaries & Ethics
  • Información en Español
  • Search
  • Contact
  • Support

Hours

Mon, Wed, Fri: 1p-3p

Mon-Thurs: 5:30p – 7:30p

*Walk-In will be CLOSED on Monday, May 30th for the Memorial Day holiday. We will re-open for regular hours on Tuesday, May 31st. 

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