Counseling access: current hours and our March 2020 update

Service information updated September 23, 2026. This post originally announced temporary pandemic changes in March 2020. Walk-In now offers both in-person and virtual counseling.

Current clinic hours

• Monday, Wednesday, Friday: 1–3 p.m. — in person and virtually by phone or Zoom.
• Monday–Thursday: 5:30–7:30 p.m. — virtual only, by phone or Zoom.

For the current schedule, location, connection instructions, and service updates, please visit Get Counseling Now.

For an existing follow-up appointment, please contact your counselor directly if you have questions about how to attend.

From our March 2020 announcement

The following statement reflects our response at the start of the COVID-19 pandemic:

1. Walk-In provides an essential service in this community, and we will continue to run counseling clinics as long as we have volunteers to staff them. 
2. We are sure there will be bugs in this system and appreciate your patience as we try to work them out.
3. It is important for us also to keep in perspective the purpose of the disruptive changes happening around us, and not to respond with panic. At Walk-In we have been practicing social distancing and encourage everyone to do so.  Collectively we can slow the spread of the virus and prevent hospital and health clinics from being overwhelmed. 
4. This is, in fact, one of our primary roles here at Walk-In . . . counseling that helps prevent emotional and mental health issues from escalating and resulting in ER visits. 
5. We are all in this together – social distancing is not just to protect ourselves, but also to protect our most physically vulnerable neighbors.