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About Us

Home » About Us

Overview

Walk-In Counseling Center was founded by a group of psychologists in 1969, in response to the unmet need for accessible mental health services in the Twin Cities. We incorporated as a 501(c)3 nonprofit organization in 1971.

For the past 52 years we have provided free mental health counseling to help thousands of people address issues of depression, anxiety, chemical abuse/dependency, trauma, domestic violence and a variety of other emotional and interpersonal concerns.

Our mission: Walk-In serves unmet needs for accessible mental health counseling services in our community.  We help people stabilize during a time of crisis and resolve problems before they become severe.  We provide free, anonymous, easily accessible services, by professional volunteers who share the values of dignity, compassion,  equity and inclusion.

Approximately 150 volunteer mental health clinicians each year who provide the services. We estimate the value of our volunteer clinic services at more than $30 million over the past 52 years.

We are, to our knowledge, the only walk-in mental health service in the world (!) staffed entirely by volunteer clinicians.

In 2022 we…

Served more than 1,400 individuals: men, women, and young people (unduplicated)
Provided 3,100 free formal counseling sessions
Engaged 102 volunteer counselors, team consultants and receptionists who gave counseling, case consultation, outreach and administrative services valued at over $1 million
Continued to respond to the pandemic by offering all of our services remotely, by call-in/log-in using the Zoom platform.

Click here to read the 2022 Walk-In overview.

Our History & Future

What we've done

Did you know Walk-In Counseling Center has been around for 52 years?

We celebrated our 50th anniversary in 2019. Watch a video/read a brief history of Walk-In.

Read a narrative history of our first 40 years and our impact on the Twin Cities’ mental health community.

Where we're headed

We plan to be around for many more years. Learn about our most recent Strategic Plan.

Annual Reports

A Year of Change: 2020 Annual Report

A Year of Change: 2020 Annual Report

2019 Annual Report

2019 Annual Report

Privacy Statement

To read our privacy statement, click here.

Free Remote Counseling

Counseling services are completely free and anonymous, with no appointment needed. All of our professional counselors volunteer their time.

How To See A Counselor
Donate
  • DONATE
  • Private Section
  • About Us
    • Overview
    • Who We Help
    • Annual Reports
    • Staff & Board
    • Financials
    • 50 Years and 50 More. . . Celebrating our 50th Anniversary
    • News
  • Counseling Services
    • Information for Clients
    • Locations & Hours
    • Why Counseling?
    • Our Counselors
    • Confidentiality Policies
  • FAQs
  • Crisis Resources
  • Volunteering & Students
    • How to Volunteer
    • Advanced Graduate Student Placements
  • Consultation and Training Institute
    • Overview
    • Services Available
    • Dealing with trouble!
    • Current Guidance on Boundaries & Ethics
    • Service Payment
  • Resources for Professionals
    • Dealing with trouble!
    • Current Guidance on Boundaries & Ethics
  • Información en Español
  • Search
  • Contact
  • Support

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Mon-Thurs: 5:30p – 7:30p

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