Walk-In Counseling Center was founded by a group of psychologists in 1969, in response to the unmet need for accessible mental health services in the Twin Cities. We incorporated as a 501(c)3 nonprofit organization in 1971.
For the past 52 years we have provided free mental health counseling to help thousands of people address issues of depression, anxiety, chemical abuse/dependency, trauma, domestic violence and a variety of other emotional and interpersonal concerns.
Our mission: Walk-In serves unmet needs for accessible mental health counseling services in our community. We help people stabilize during a time of crisis and resolve problems before they become severe. We provide free, anonymous, easily accessible services, by professional volunteers who share the values of dignity, compassion, equity and inclusion.
Approximately 150 volunteer mental health clinicians each year who provide the services. We estimate the value of our volunteer clinic services at more than $30 million over the past 52 years.
We are, to our knowledge, the only walk-in mental health service in the world (!) staffed entirely by volunteer clinicians.
In 2022 we…
Served more than 1,400 individuals: men, women, and young people (unduplicated)
Provided 3,100 free formal counseling sessions
Engaged 102 volunteer counselors, team consultants and receptionists who gave counseling, case consultation, outreach and administrative services valued at over $1 million
Continued to respond to the pandemic by offering all of our services remotely, by call-in/log-in using the Zoom platform.
Our History & Future
What we've done
Did you know Walk-In Counseling Center has been around for 52 years?
We celebrated our 50th anniversary in 2019. Watch a video/read a brief history of Walk-In.
Read a narrative history of our first 40 years and our impact on the Twin Cities’ mental health community.
Where we're headed
We plan to be around for many more years. Learn about our most recent Strategic Plan.
Free Counseling Services
Counseling services are completely free and anonymous, with no appointment needed. SOME CLINICS ARE NOW IN PERSON! All of our professional counselors volunteer their time.