Kathy W: ‘What we do here makes a difference’

A smiling woman with short gray hair and glasses wearing a white t-shirt.

When Kathy W. retired from practicing clinical psychology in 2018, she discovered that she dearly missed the work. So when a friend invited her to consider joining a counseling team at Walk-In Counseling Center, she soon volunteered — and she is glad she did. “It gives me a chance to continue doing the work that…

Read More

Gary Schoener: I’m retiring — to Walk-in

Older man with glasses and gray hair, smiling, wearing a blue and white striped shirt, seated in a softly lit room with light-colored curtains in the background.

I’ve been part of Walk-In since the very beginning — 1969, before we had much more than an idea and a willingness to try something different. I was the first paid staff in 1971, and in 1973 I became Executive Director, a role I held until 2010. That was a full 37 years in that role.…

Read More

Emily J: ‘Counseling isn’t meant to be done in isolation’

A woman with long brown hair, wearing a black top and pearl earrings, smiles at the camera against a softly blurred indoor background.

Emily J. grew up in a rural Wisconsin town that had no mental health services at all. Now a marriage and family therapist, Emily is committed to making mental health services more available everywhere. To that end, Emily’s practice, Northlight Mental Health, has partnered with Walk-In to help train new practitioners through a new internship…

Read More

Obtenga ayuda

Para recibir consejería en español, es necesario programar una cita. Las citas dependen de la disponibilidad de profesionales que brindan consejería en español. Por favor, llame al (612) 870-0565, extensión 2, y deje un mensaje indicando su nombre, número de teléfono y si podemos dejarle un mensaje de voz o enviarle un mensaje de texto.…

Read More

Register Now: Boundaries & Ethics Training Dec. 3

A middle-aged man with gray hair and glasses smiling at the camera, wearing a light blue collared shirt, against a plain gray background.

Gary Schoener, MEq, LP, will present a training on boundaries and ethics for mental health professionals on Thursday, Dec. 3, from 4-6 pm. on Zoom. (2 CEUs). Walk-In current and former volunteers may attend for free by contacting pchang@walkin.org. All others pay $20. Register for Boundaries and Ethics 2020 here.

Read More

How to Join a Remote Counseling Session

During clinic hours, call 312-626-6799 and enter meeting ID 458-270-804#. If you would like to join by computer, visit https://zoom.us/j/458270804 For full instructions, visit https://walkin.org/join-counseling-now-by-phone-or-computer/

Read More

New Support Phone Line Needs Volunteers

Spurred by the pandemic, a new phone support line, staffed by volunteer mental health professionals, is now open from 9 am to 9 pm daily until Nov 30, says Trisha Stark, who is helping to organize the line for the Minnesota Psychological Association (MPA) and its partners. Volunteers are mental health professionals who take one…

Read More

Counseling access: current hours and our March 2020 update

Service information updated September 23, 2026. This post originally announced temporary pandemic changes in March 2020. Walk-In now offers both in-person and virtual counseling. Current clinic hours Monday, Wednesday, Friday: 1–3 p.m. — in person and virtually by phone or Zoom. Monday–Thursday: 5:30–7:30 p.m. — virtual only, by phone or Zoom. For the current schedule,…

Read More