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Who We Help

Home » About Us » Who We Help

Our Clients

We serve a varied clientele with diverse backgrounds, cultures and experiences.

No one is turned away for single session or brief treatment, unless the client has abused our services.

Given that, we welcome:

  • Uninsured
  • Unemployed
  • Low income
  • Families
  • Couples
  • Homeless people
  • Veterans and their families
  • Young adults and students
  • People with privacy concerns
  • LGBTQ identified persons
  • Older adults and elderly
  • Refugees and immigrants
  • Victims of torture
  • and many others...

Most people who come here do not have insurance or cannot afford to spend money on counseling. Others have money and insurance, but they cannot wait weeks for an appointment. Some need complete anonymity – a place where they are not required to give a name and other identifying information.Approximately one-half of the people who come to Walk-In need only one visit, while others need several counseling sessions to address more complex concerns.

People come to Walk-In for help with:

  • Stress, anxiety, depression
  • Relationship issues
  • Concern about a loved one
  • LGBTQ concerns
  • Drug and alcohol use
  • Grief and loss
  • Bullying and school problems
  • Trauma and abuse
  • Job loss and employment problems
  • Suicidal thoughts
  • Many more concerns

We do brief treatment, which means that we might offer up to 10-12 "appointments" for people wanting/needing ongoing assistance.  If the client needs more, we would refer for long term treatment to a community provider because Walk-In may not be an appropriate service.

Click here for facts about services provided in 2023.

Free Counseling Services

Counseling services are completely free and anonymous, with no appointment needed. SOME CLINICS ARE NOW IN PERSON! All of our professional counselors volunteer their time.

How To See A Counselor
Donate
  • DONATE
  • Private Section
  • About Us
    • Overview
    • Who We Help
    • Annual Reports
    • Staff & Board
    • Financials
    • 50 Years and 50 More. . . Celebrating our 50th Anniversary
  • News
  • Counseling Services
    • Information for Clients
    • Why Counseling?
    • Our Counselors
    • Confidentiality Policies
  • FAQs
  • Crisis Resources
  • Volunteering & Students
    • How to Volunteer
    • Advanced Graduate Student Placements
  • Consultation and Training Institute
    • Overview
    • Services Available
    • Dealing with trouble!
    • Current Guidance on Boundaries & Ethics
    • Service Payment
  • Resources for Professionals
    • Dealing with trouble!
    • Current Guidance on Boundaries & Ethics
  • Información en Español
  • Search
  • Contact
  • Support

Hours/Location

MWF: 1-3p
(Virtual and in-person at 2421 Chicago Ave.
Minneapolis, MN 55404)

Mon-Thurs: 5:30p – 7:30p
(virtual only)

*Walk-In will be CLOSED on Monday, May 26th for the Memorial Day holiday. 

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