Here’s how to talk with a counselor (only during clinic hours):
COUNSELING SERVICES ARE COMPLETELY FREE AND ANONYMOUS. Walk-In is a non-profit, non-religious organization supported by donations and grants. All of our professional counselors volunteer their time. Due to COVID-19, all clinics are now phone-in or log-in only. Counseling is for individuals, couples, or families. No appointment or insurance needed.
When you “join the meeting,” you are entering a waiting area. A receptionist will greet you and place you in a private room, where a counselor will join you as soon as possible. Please be patient.
To download printable instructions, click on Download button.
Clinic Hours:
Monday: 1:00p – 3:00p, 5:30p-7:30p
Tuesday: 5:30p – 7:30p
Wednesday: 1:00p – 3:00p, 5:30p – 7:30p
Thursday: 5:30p – 7:30p
Friday: 1:00p – 3:00p
*Walk-In will be CLOSED on Monday, May 30th for the Memorial Day holiday. We will re-open for regular hours on Tuesday, May 31st.
Here’s how to call in by smart cell phone:
PLEASE DO NOT CALL WHILE DRIVING!
To attend a clinic using the smart cell phone “one-tap mobile” button, click on this link and press the dial button on your phone:
+1 (312) 626-6799
When Zoom answers, it may ask for a meeting id (you won’t have one), so just wait until it asks you to simply press the # (number) button.
If the phone line is busy, try the phone numbers below. Try each phone number. Or, use landline phone-in instructions below.
+1 (929) 205-6099
+1 (301) 715-8592
+1 (346) 248-7799
+1 (669) 900-6833
+1 (253) 215-8782
Here’s how to attend a clinic with video:
If you would like counseling with video, you may use a computer, tablet or smart cell phone. If your computer doesn’t have a camera, you can still use it to access the clinic by audio if you have a microphone.
Or paste this link into your browser: https://zoom.us/j/458270804
Here’s how to call in by landline (regular telephone):
During clinic hours, call 1 (312) 626-6799. If busy, try the next number in the list below until you get through.
When prompted, enter meeting ID 458-270-804#
+1 (929) 205-6099
+1 (301) 715-8592
+1 (346) 248-7799
+1 (669) 900-6833
+1 (253) 215-8782
Services for Spanish and Hmong Speakers
Services for Spanish and Hmong speakers remain the same. The client can simply call our main number (612-870-0565), dial extension 2 (Spanish) or 3 (Hmong), and leave a message with the call-back phone number.
Counseling by Appointment
If you are interested in ongoing counseling, the first step is to see a counselor at a clinic. Ongoing counseling is arranged by request during the clinic.