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Privacy statement – Walk-In Counseling Center

Home » Privacy statement – Walk-In Counseling Center

Walk-In Counseling Center provides free, no-appointment-necessary, anonymous mental health counseling services to all comers. Our website provides additional information for our community and acts as a gateway to our virtual services by providing the Zoom link to our clinics and/or the instructions for doing so. In the spirit of our anonymous services, we don’t collect information about our website visitors. (Many websites have tracking software that tells Facebook and other entities that you have visited. We don’t do that.)

We also don’t retain any identifying information about anyone who uses our services, unless the client affirmatively chooses to share that information with their counselor. (Counseling confidentiality policy here. https://walkin.org/counseling-services/confidentiality-policies/)

If you provide your contact information on our website in order to receive news updates from us, or to make a donation, we keep your identity and contact information confidential and do not share or sell it to anyone. We don’t retain any payment or financial information, as we use third-party donation processors, Stripe, Vanco, and Paypal.

Stripe’s privacy policy can be found here (https://stripe.com/privacy-center/legal),

Vanco’s here (https://www.vancopayments.com/privacy) and

Paypal’s here (https://www.paypal.com/us/webapps/mpp/ua/privacy-full).

Free Counseling Services

Counseling services are completely free and anonymous, with no appointment needed. SOME CLINICS ARE NOW IN PERSON! All of our professional counselors volunteer their time.

How To See A Counselor
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  • DONATE
  • Private Section
  • About Us
    • Overview
    • Who We Help
    • Annual Reports
    • Staff & Board
    • Financials
    • 50 Years and 50 More. . . Celebrating our 50th Anniversary
  • News
  • Counseling Services
    • Information for Clients
    • Why Counseling?
    • Our Counselors
    • Confidentiality Policies
  • FAQs
  • Crisis Resources
  • Volunteering & Students
    • How to Volunteer
    • Advanced Graduate Student Placements
  • Consultation and Training Institute
    • Overview
    • Services Available
    • Dealing with trouble!
    • Current Guidance on Boundaries & Ethics
    • Service Payment
  • Resources for Professionals
    • Dealing with trouble!
    • Current Guidance on Boundaries & Ethics
  • Información en Español
  • Search
  • Contact
  • Support

Hours/Location

MWF: 1-3p
(Virtual and in-person at 2421 Chicago Ave.
Minneapolis, MN 55404)

Mon-Thurs: 5:30p – 7:30p
(virtual only)

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